This notice explains what happens to the details you give us through the contact form on this website. It is a draft for The Water Monopoly (2003) Limited to approve.
The data controller is The Water Monopoly (2003) Limited, The Honey Factory, 69-71 Scrubs Lane, London, NW10 6QU, United Kingdom. You can reach us at info@thewatermonopoly.com.
When you use the contact form we receive the name, email address, telephone number (optional) and message you type. Nothing else is asked for and the form sets no cookies. We do not store your enquiry on the website: it exists only as an email.
We use your details only to read and reply to your enquiry. Our lawful basis is our legitimate interests in answering the people who contact us about our products and services; we do not use your details for marketing and we do not share them except as set out below.
We keep your enquiry in our mailbox for as long as it takes to deal with it and for as long afterwards as we need to keep a record of our dealings with you, and then delete it. The Water Monopoly (2003) Limited decides the exact period.
You may ask us for a copy of the personal information we hold about you, and to correct it, erase it, restrict how we use it, or object to our use of it. To do so, email info@thewatermonopoly.com. If you are unhappy with how we have handled your information you may complain to the Information Commissioner's Office at ico.org.uk.
To keep automated junk out, the form includes a hidden field and records the time you opened it in your browser, which is sent with your message and used only to check that a person filled the form in.